our best services

Managed IT Services and
Solutions

20+ Startups Served
450+ Projects Delivered
65+ Developers Globally
72% Repeated Client

Let’s talk

your demand

IT Services and Solutions for Business

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What Are the Types of Managed IT
Services Offered by Lane 4?

How Does Lane 4 Deliver Managed IT
Services?

We'll Guide You Through the MSP Onboarding Process

Phase 1

Managed Service Definition

Phase 2

IT Data Collection

Phase 3

Internal Information Review

Phase 4

Orientation Meeting and IT Service Handoff

What Are Managed IT Services?

What Are Managed IT Service Providers?

Why us

Reliable Help Desk Support Service

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Why Choose Lane 4 for Help Desk
Support?

Our Help Desk Is Based in the India

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We Offer Support 24/7/365

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We Have a Proven Track Record of Success

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Help service

What Are Help Desk Services?

What Is a Help Desk?

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Benefits

Help Desk Outsourcing Benefits

Save Money on IT Support

Greater Efficiency

Better Cybersecurity

Support for Hybrid and Remote Workers

Relief for Your IT Experts

Save Money on IT Support

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Outsourcing your help desk support is one of the best ways to save money on these services. Unlike internal hires, which in addition to salary come with overhead expenses like training, benefits, and equipment, your outsourced support comes at a much lower cost.

Help desks also tend to have high turnover rates. For an internal team, that can mean perpetually spending money on recruitment and hiring. When you outsource these services, however, you’ll always have expert support at your fingertips.

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Greater Efficiency

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Better Cybersecurity

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Support for Hybrid and Remote Workers

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Support for Hybrid and Remote Workers

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Types of Help Desk Support Services Offered

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Software Support

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Mentorship

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Transparency and Autonomy

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Happiness

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A Healthy Environment

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Exceptional Benefits

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Lane 4 Certifications

How Does Lane 4 Deliver Remote IT Support?

1. The process begins when you contact Ntiva to speak with one of our consultants about the services your organization needs.

2. When you’re ready to begin, we’ll launch our discovery process to learn about your challenges, operational goals, and how we might integrate with your existing IT teams or resources.

3. Next we’ll launch our four-phase onboarding process. Every new client of ours goes through this process, which is designed to help us collect critical information about your business and how we can help you succeed.

4. Once discovery and onboarding are complete, your organization will enjoy 24-hour remote IT support from Lane 4.

5. As time goes on, we’ll regularly share metrics and information with you to make sure we’re hitting the mark, and we’ll evolve our services to better serve you and your users.

Ready to Make the Move to Remote IT
Support?

Types of On-Site IT Services Offered

Hardware Support

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Support for Printers/Devices

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Network Support

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Phone System Support

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Security Management

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Since 2005

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Find Your Solution

What Client Say About Us

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We Support Multiple Platforms

WordPress
Microsoft
Google Cloud Platform
Jenkins
Docker
AWS CloudFormation
CloudFlare
Webmin
OpenStack
Linux

Benefits

Supported Platforms

The lane 4 Difference

Let Our Experts Handle All Your Server
Needs

+

Years of Industry Service

+

Client Served

+

Devices Managed

+

Tickets Closed per Month

As a business owner, IT can be one of the most difficult aspects of running a business. Many businesses struggle with IT services and server management because they don't have the right talent for the job. Lane 4 has more than 18 years of experience as a server management service provider, including experience working with a wide range of platforms and business types. This means we have the knowledge and expertise to keep your servers up to date and prevent problems that result from poor server management. As one of the top 30 MSPs nationwide, Lane 4 helps many businesses manage their servers and avoid IT-related issues.

There are many reasons for a co-managed IT partnership, especially when you partner with Lane 4. We provide 24/7 server management and monitoring across several platforms, which means you don't have to worry about taking care of updates and other routine tasks. If there's a problem with your network, Lane 4 can alert you about the problem and troubleshoot to fix it. When it's time for an operating system or software update, Lane 4 can ensure your server stays up to date without downtime and other common issues.

Lane 4 has more than 350 technicians managing 2000 devices, and we close more than 500+ tickets each month. If you want to streamline IT and server management, Lane 4 offers simple solutions for just about every platform and business.

Benefits of Managed BDR Solutions

1. Secured Business Continuity

When data loss happens, it can interrupt your business operations and lead to a lot of lost productivity. But if you have a reliable backup and disaster recovery plan, you can secure your business continuity and reduce costly disruption.

2. Faster Recovery Times

A key part of managed BDR is making sure your business can bounce back fast in the event of an outage or cyberattack. We’ll back up your data and systems so you can recover right away.

3. Enhanced Trust

If you can’t recover after losing data, it undermines the trust of your clients, customers, and stakeholders. With backup and disaster recovery services in place, you can maintain that trust even when incidents occur.

Be Prepared With a Disaster Recovery Plan

Book a Consultation

Work Type

How Does Managed IT BDR Work?

Successful managed IT BDR works by creating a backup and disaster recovery plan tailored to the needs of your organization. Ntiva works closely with you to understand the current state of your BDR posture, along with your business objectives, all to develop a plan that protects you and your stakeholders. Once you’re ready to begin, you can start the discovery process by talking to one of our consultants. We follow a four-phase onboarding process for new clients, which allows us to collect the vital information and knowledge we need to equip your business for the best possible outcomes. Once this process is complete, you’ll be ready to put our managed IT BDR services to work for your organization.

benefits

IT Services and Solutions for Businesses

When your IT infrastructure is neglected or compromised, your entire organization is at risk. Yet many businesses lack the time and in-house resources to properly manage and maintain their technology, support their end users, stay on top of cybersecurity demands AND keep specialty projects moving forward.

If this sounds familiar, Lane 4 can help. We offer co-managed IT services designed to supplement your team and fill in the gaps where you need some extra support.

Here are just a few of the benefits:

We don’t replace your IT staff – we augment your team and make it better.
You don’t have to add or manage expensive headcount.
Your IT team gets access to the same powerful IT automation and management tools we use.
In the unexpected event your IT leader can’t perform their job or if disaster strikes, we can instantly provide support.
You get access to an entire team of IT pros who do this for hundreds of other clients every day of the week.

Does My Business Need Multi Factor Authentication?

1. Stronger Security

Even long and complicated passwords can be cracked by cyberattackers. The best way to defend your systems is to add a stronger layer of protection.

2. Protect High-Risk Accounts

Cyberattackers like to target the end users who have the greatest access to your systems. These high-risk accounts are better protected with MFA in place.

3. Secure Data and Resources

Your organization likely has a treasure trove of sensitive data and resources. Before you grant access to someone, shouldn’t you have a way to verify their identity?

4. Painless Protection

If your security methods are difficult for users to implement, they probably aren’t going to do it. MFA is simple and easy, ensuring widespread adoption.

Lane 4 Approach to UI/UX Design

Our experienced technology experts take a strategic approach to your UI/UX design. This helps ensure we’re aligned to your company’s goals, and that our work supports your larger digital transformation.

Here’s how we do it.

We Begin With Your Strategy and Vision

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Next, We Collaborate on Functional Design

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Then, We Start Testing the Wireframes

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Finally, We Create a Development Plan

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Business Goals

IT Strategy Services from IT Experts with Business Acumen

With the rapid changes in IT and technology, strategic planning is key to developing an IT strategy that works for your business. As one of the top IT consulting services, Lane 4 can help you remain up-to-date with the latest IT best practices to get the most out of your business. Lane 4 stays abreast of the latest developments in IT strategy, IT budgeting, and risk assessment and compliance, helping you to develop an IT strategic plan that aligns with your business.

Here are some of the IT strategy consulting services Lane 4 offers:

Helping companies undergo digital transformation to become more efficient
IT budgeting
IT assessments
Security risk assessments
Cloud & data migration
Governance, risk & compliance
Cloud solutions

Types of DaaS Deployments Offered

1. Microsoft Remote Desktop Services (RDS)

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2. Microsoft Azure Virtual Desktop

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3. VDI Desktop as a Service

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4. AWS Desktop as a Service

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5. VMware Desktop as a Service

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Webinars

Microsoft Viva: Revolutionizing Employee Experience

Microsoft Viva and its suite of tools designed to boost the employee experience in the hybrid workplace. We'll cover

May 15

27 Min

Microsoft Viva: Revolutionizing Employee Experience

Microsoft Viva and its suite of tools designed to boost the employee experience in the hybrid workplace. We'll cover

May 15

May 15

27 Min

Microsoft Viva: Revolutionizing Employee Experience

Microsoft Viva and its suite of tools designed to boost the employee experience in the hybrid workplace. We'll cover

May 15

27 Min

Top Achievements

Appreciated and Awarded By

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Clutch

4.9

2020

Clutch Champion and Clutch Leader for the year 2023

Good Firms

4.6

2021

Top Softwere Development Company in India

Mobile App Daily

5.0

2022

Top Mobile App Development Company in India

Good Firms

4.6

2021

Top Softwere Development Company in India

Clutch

4.9

2020

Clutch Champion and Clutch Leader for the year 2023

Trusted by Leading Clients

We are proud to have earned the trust of leading clients who rely on us for their critical software needs. Join our esteemed clientele and experience the excellence that sets us among the top-notch software development companies globally.

Global Industries We Serve

IT Services for Minded Businesses

Hire Dedicated Developers for Minded Businesses

About Lane 4

Our Blogs

About Lane 4

Our News

Our Case Studies

Managed IT Services and Solutions

20+ Startups Served

450+ Projects Delivered

65+ Developers Globally

72% Repeated Client

IT Services and Solutions for Business

What Are the Types of Managed IT Services Offered by Lane 4?

How do the build machines compare?

What are concurrencies?

What kind of support does DevStack provide?

What happens when my plan expires?

Is there a free trial available?

Can I upgrade my subscription later?

What if I'm only interested in one feature from a different plan?

Can I cancel my subscription at any time?

How Does Lane 4 Deliver Managed IT Services?

We'll Guide You Through the MSP Onboarding Process

Phase 1

Managed Service Definition

Phase 2

IT Data Collection

Phase 3

Internal Information Review

Phase 4

Orientation Meeting and IT Service Handoff

What Are Managed IT Services?

What Are Managed IT Service Providers?

Reliable Help Desk Support Service

Why Choose Lane 4 for Help Desk Support?

Our Help Desk Is Based in the India

We Offer Support 24/7/365

We Have a Proven Track Record of Success

What Are Help Desk Services?

What Is a Help Desk?

Help Desk Outsourcing Benefits

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Types of Help Desk Support Services Offered

Software Support

Mentorship

Transparency and Autonomy

Happiness

A Healthy Environment

Exceptional Benefits

Lane 4 Certifications

How Does Lane 4 Deliver Remote IT Support?

Ready to Make the Move to Remote ITSupport?

Types of On-Site IT Services Offered

Hardware Support

Support for Printers/Devices

Network Support

Phone System Support

Security Management

Since 2005

What Client Say About Us

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Our Support Makes Managing Servers Efficient

We Support Multiple Platforms

Supported Platforms

Let Our Experts Handle All Your Server Needs

+

+

+

+

Managed IT Services and
Solutions

What Are the Types of Managed IT
Services Offered by Lane 4?

How Does Lane 4 Deliver Managed IT
Services?

Why Choose Lane 4 for Help Desk
Support?

Ready to Make the Move to Remote IT
Support?

Let Our Experts Handle All Your Server
Needs